Products
What materials do you use?
We use food-grade solid silicone and liquid silicone.
What certifications can the product obtain?
Our products are certified by the FDA and LFGB.
Do you offer free samples?
We provide free samples for products in stock and those available on the market. For newly designed products, we will produce prototypes and charge a fee. This fee will be credited against the formal order.
How do you protect my designs?Support non-disclosure agreement?
Yes, we protect your product design by signing an NDA (Non-Disclosure Agreement) with you.All your designs, samples, and molds will be strictly protected by us.
What shipping method do you use?
For small orders or samples, we usually use air freight and express delivery. Specific logistics include FEDEX, DHL, UPS, TNT, etc.
For larger quantity orders, sea and air freight are preferred. Of course, we can also arrange it according to your requirements.
Which countries do you serve?
We serve most countries around the world.
In which countries are your products primarily sold?
Our products are primarily sold in European and American markets, including Germany, the United Kingdom, Ireland, France, Spain, Belgium, Romania, Poland, and the United States, among others.
What is your minimum order quantity?
All orders are subject to a minimum order quantity (MOQ) requirement to ensure cost-effective production. The MOQ may vary depending on the product, ranging from as low as 1 unit to 1,000 units or more.
Are your products delivered on time?
We have multiple production lines capable of handling large-scale production. Whether the order is for a few thousand units or tens of thousands, we have never missed a delivery deadline.
Do you offer after-sales service?
Once you place an order with us, our professional team will closely monitor every stage of the process, ensuring you are always updated with the latest production status and logistics progress.
After delivery, if you encounter any issues, you are welcome to contact us at any time. Our team will respond promptly and provide effective solutions at the earliest opportunity.
Factory
Are you a direct factory?
Yes, we are a direct factory. You are welcome to visit our factory in person or send a representative to inspect it.
Where is your factory？
Our factory is located in Yangdong District, Yangjiang City, Guangdong Province, China
What is your factory's annual production capacity?
Our annual production capacity exceeds 30 million units
Customization
Do you offer customization services?
Yes, we provide one-stop customization service, if you want to customize silicone products, we are definitely the best choice for you.
What do I need to provide for the customization service?
All you need to do is provide a specific idea, and the designer will create a sketch.
I just have a rough idea—could you help me bring it to life?
Of course, our designers and engineers will be happy to assist you.
Can I specify the product color?
Of course. You can customize the product color by providing the corresponding Pantone color code, or by discussing alternative options with our design team.
In addition, we offer advanced color-matching technology, allowing us to create custom colors to meet your specific requirements. We are always happy to assist you throughout the process.
Can I print a logo on the product?
Certainly. We support heat transfer printing, laser printing, embossed/debossed, and other common printing methods.
Is there a charge for molds for custom products?
Yes, for new customized products, we need to charge a certain mold fee to advance the production. The mold fee needs to be calculated according to your product and mold material. We will maintain your molds regularly.
Once we create your mold, you can use it for as long as you want, at no cost as long as you keep the same design.
